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Credit Cards, Cheques, Mobile Telephones

Lost/Stolen Bank/Credit Cards, Cheques, Mobile Telephones

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Note: a lost or stolen bank card, credit card or cheque book should be reported to the nearest Police Station to the place in which the theft happened. The police will provide a certificate for your issuing authority (bank, etc.) and insurance company. This is a Récépissé de declaration de vol.

(The Nice Central Police have a tourist department where interpreters are available 8:00-12:00, and 14:00-16:30 daily. Tel: 04 92 17 20 31.)

Lost or Stolen Credit Cards

The weblinks are to the lost and stolen advice page for each card provider, giving information on what to do in the event of card loss or theft:

Diner's Club	Website
MasterCard (emergency in France)	Tel: 0800 901 387 Website
MasterCard: for contact numbers of cards issued by a French bank or supplier	Click here
MasterCard: to report loss, theft or card fraud to the National Centre d'Opposition	Tel: 08 92 705 705
American Express Cards & Travellers' Cheques	Tel: 0800 832 820 Website
Visa (Global card assistance service)	Tel: 0800 901 179 Website

Lost or Stolen Cheque Books

Lost or stolen cheque books Tel: 0892 683 208

Lost or Stolen Mobile Telephone

When you buy your French mobile you will be given:

a SIM Card with number. This is your telephone number. Access can be protected by personalising your card with a 4 digit PIN number.
an IMEI number. This is your mobile's unique identification number

The IMEI number protects you if your phone is lost or stolen. Note it down and keep it separate from your mobile.

To find IMEI number, enter: * # 0 6 # on the keypad

If your mobile is lost or stolen, call your service provider and give them your IMEI number. Your service will be suspended and your phone may be traced. If you wish to report the theft, supply the police with the IMEI number.

Orange
If you have a contract	Tel: 0825 05 700
If you have a Mobicard	Tel: 0825 05 700
Report loss by Web	Website Click: Mobile volé ou bloqué
From outside France	Tel: 00 33 6 07 62 64 64
Bouygues Telecom
If you have a contract	Tel: 0800 291 000
If you have a Card Nomad	Tel: 06 68 63 46 34
Report loss by Web	Website Click: Espace Client
From outside France, contract	Tel: 00 33 1 46 10 86 86
From outside France, Card Nomad	Tel: 00 33 6 68 63 46 34
SFR
If you have a contract	Tel: 06 10 00 19 00
If you have SFR La Carte	Tel: 06 14 00 19 00
If you have Universal Music Mobile	Tel: 06 12 00 12 00
Report loss by Web	Web site
From outside France, contract	Tel: 00 33 6 10 00 19 00
From outside France, SFR La Carte	Tel: 00 33 6 14 00 19 00
From outside France, UMM	Tel: 00 33 6 12 00 12 00

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