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Monaco Local Reference INFOrmation
INFOrmation

Telephone and Internet in Monaco

Monaco Telecom provides full service to the Principality for landlines, mobile/cellular phones, Internet and cable TV. Find out where to go and what to take in order to get connected.

Monaco Telecom is the single provider of telecommunications in Monaco. Fixed landlines, mobile telephones, cable television and Internet are all supplied.

The comprehensive English-language website has up-to-date information.

  • To find out more about Monaco Telecom: Click here

Customer service for both private and business clients is available at the telecom store.

  • Monaco Telecom Store
    At
    : 9 rue du Gabian, Monaco
    Opening hours: Monday to Friday 09:00-19:00
    e-mail
    Website

Private/Domestic Service
Customer Services open daily, 24 hours
(information on offers or billing)

Tel: (+377) 99 66 33 00
e-mail

Technical services: (technical assistance) Tel: (+377) 99 66 33 01 

Business Service
Commercial customer service
(information on offers or billing) 

Tel: (+377) 99 66 65 65
e-mail

Technical services: (technical assistance) Tel: (+377) 99 66 65 89

Fixed Line Telephones

To subscribe for a personal telephone line the applicant will need top visit the Monaco Telecom store with the following:

  • ID card, resident's permit, passport or driving licence
  • Bank account details (RIB). The customer must provide a RIB if they do not have Monegasque identity papers
  • Direct debit mandate
  • Full address: Street name and number, block, floor and apartment number. Also the five characters (numbers or letters) in the LOGO square which can generally be found above the front door.
Internet

The Internet service is also provided by Monaco Telecom and the only Internet provider in the Principality. To subscribe for an account the applicant should supply the following:

  • A photocopy of the last Monaco Telecom bill
  • Signed proof of identity
  • Bank account details (RIB) for payments by automatic direct debit
  • For information about Monaco Telecom Internet: Click here (in French)
Mobile Telephones

Monaco Telecom offers mobile cellular telephone services 

  • For further information see the website: Click here 

To subscribe for a mobile phone account the applicant will need to provide the following:

Monegasque national or resident of Monaco:

  • A form of identification: ID card, Monaco resident's card or passport
  • Bank account details (RIB)

Not a resident of Monaco:

  • A form of identification: ID card, French resident's card or passport
  • Bank account details (RIB) from a France- or Monaco-based bank
  • Proof of address (less than three years old)
Handy Tips & Numbers
  • To call internationally (and to France) from Monaco: dial the exit code (00) followed by country code and number (France 33)
  • To call a Monaco number from outside Monaco: dial the exit code (usually 00) then the Monaco country code (377) followed by the eight digit Monaco number
  • To call a Monaco from within Monaco: dial the eight digit number which starts with "9"
Telephone Directories
  • For the Monaco Yellow Pages, the Pages Jaunes Monaco: Click here (in French)
  • Monaco White Pages, the Pages Blanches Monaco: Click here (in French)
  • French Yellow and White Pages with Monaco listings: Click here (in English)
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